Privacy Policy

Effective Date: 17 May 2025

This Privacy Policy outlines how Lorienne Lotz – Artist (“we”, “us”, or “our”) collects, uses, stores, and protects your personal information in compliance with the Protection of Personal Information Act (POPIA) and other applicable privacy laws.

By using our website or contacting us, you consent to the practices described in this policy.

1. Who we are

Lorienne Lotz is a professional artist based in South Africa, offering original artworks, commissions, exhibitions, and creative updates via her website and other platforms.

Contact Details:
Phone: +27 82 891 5680
Email: studio@loriennelotz.com

2. What personal information we collect

We may collect and process the following types of personal information:

  • Name and surname

  • Email address

  • Contact number

  • Delivery address (for purchases)

  • Any other information you provide via forms, emails, or direct communication

We do not knowingly collect information from children under the age of 18.

3. How we collect your information

We collect your personal data through:

  • Contact forms on our website

  • Email or direct inquiries

  • Art sales and commissions

  • Newsletter subscriptions

  • Social media interactions

4. Why we collect your information

We collect and process your information to:

  • Respond to your inquiries or commissions

  • Process and fulfill artwork purchases or deliveries

  • Keep you informed about new artworks, exhibitions, and updates (if subscribed)

  • Improve our website and services

  • Comply with legal or contractual obligations

5. Sharing your personal information

We do not sell or rent your personal information to third parties. We may share it with trusted service providers (e.g. couriers, payment processors) only to the extent necessary to provide our services to you.

6. Security of your information

We take reasonable technical and organizational steps to protect your data against loss, theft, and unauthorized access. However, no method of transmission over the internet is 100% secure.

7. Your rights under POPIA

You have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Withdraw your consent at any time

  • Object to the processing of your personal data

  • Lodge a complaint with the Information Regulator if you believe your rights have been violated

To exercise your rights, please contact us at studio@loriennelotz.com.

8. Data retention

We retain your personal information only for as long as necessary for the purposes it was collected or as required by law.

9. Third-party links

Our website or communications may include links to third-party websites (e.g., galleries, art platforms). We are not responsible for their privacy practices and encourage you to read their policies.

10. Changes to this policy

We may update this policy from time to time. Any changes will be posted on our website with an updated effective date.

11. Contact us

If you have any questions, concerns, or requests regarding your personal information, you are welcome to contact us:

Lorienne Lotz – Artist
Phone: +27 82 891 5680
Email: studio@loriennelotz.com